Mining Strategic Value from IT Operations

IT operations are becoming much more strategic as companies increasingly rely on technology to run their businesses. At the same time, the cost of IT operations as a percentage of total IT spending continues to rise. In fact, a recent IDC Research study revealed that, on average, spending on hardware and software support currently amounts to nearly 50 percent of total IT budgets.

Additionally, a Gartner study found that for every dollar of discretionary IT spending --such as new projects or major enhancements-- as much as $5 is being spent on support, maintenance and infrastructure during the life of an application.

These statistics highlight the opportunity for significant return and strategic value from improving and streamlining IT operations.

Centivia combines industry-leading domain expertise with proven process automation technology. This combination allows us to quickly deliver process automation solutions that fit your organization’s goals and objectives, enabling you to:

• Manage a growing infrastructure with less overhead
• Reduce the burden on specialized resources
• Maximize uptime
• Improve service levels
• Reduce operations costs
• Capture more revenue opportunities

Many IT leaders are facing increased pressure to improve operations and reduce costs. But where do you begin? Our risk-free opportunity assessment will pinpoint specific areas of potential efficiency improvements, cost reductions and performance enhancements, along with their tangible impact and potential ROI.

For more information, visit our opportunity assessment page.